Pros:
- love the Bluetooth phone integration. Makes commuting back and forth a lot safer.
- Price was great. I got it on sale for about $300 - great price for the features
- Voice commands is a nice to have. Voice recognition capabilities have worked quite well so far.
- You can customize the start and shut down screen, and there's a sleuth of cool options on Home.
- Maps of Europe. Haven't tried it yet - but I'm planning an European trip this fall - it's good to know it's there.
Cons:
- Additional data features (chiefly traffic updates) are not supported for my phone (Samsung Blackjack)
- I'm assuming this is a software glitch - but my Tomtom turns itself off when it's on the cradle but NOT when I forget it in the car.
- Another software glitch - the unit is supposed to warn me when I forget it in a car or when I go over the speed limit - hasn't done it once so far.
- Routing on surface roads is terrible. I haven't compared this to other portable units, but Google Maps kicks the socks out of this when it comes to finding the most efficient route.
- User interface is terrible - 4 clicks to cancel route???
- I live in VA, drive to work in MD thru DC. That's three states (err, two and a half). Finding addresses by state first is very frustrating.
- Yet another software glitch - every time I override the unit's predefined route, it 'loses' the start address - it shows the diverging point as the 'start'.
- Form factor - this unit is a lot thicker in the back than it appears.
In conclusion, I'm on the fence here. I heard good things about similar Garmin units - in terms of routing AI. However, I'm holding off on trading this one in because of the features / price.
Get more detail about TomTom GO 720 4.3-Inch Widescreen Bluetooth Portable GPS Navigator.
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