This product was a big disappointment. The previous reviews showed a mixed history in install problems. I tried it anyway because I had seen it operate in a friend's vehicle - and it operated great.
I charged the system, as required, for two hours. My install failed - after the software recommended an update from the latest version available via the web to replace the default install from the CD. All attempts to recover or re-install from here on failed. Whenever the Tom-Tom was turned on and connected to my computer it locked up the system. When I turn Tom-Tom off, everything was fine. The manual reset had not change in this behavior. Attempts to re-install the software had no effect this.
The web-page I was directed to by the install disk apologized that the manual was not currently available. The 1-800 phone number did not get through.
At that point I lost confidence in this company and returned the product to Amazon.Get more detail about TomTom GO 720 4.3-Inch Widescreen Bluetooth Portable GPS Navigator.
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