I have had my TomTom 720 since October 2007. While I really like the device the support is just about the worst I have experienced. I've been in technology for more than 25 years. The device has "quirks" that can be really annoying. It "forgets" preferences every time you connect it to a PC. It "thinks" it's connecting to a PC when you connect the car charger then it keeps turning itself off while you are driving! Support claimed it was the device and replaced it even though I told them it was unnecessary. The replacement does the exact same things. Evidently, there is no escalation path at TomTom either. I guess the support guy runs the company. I can't seem to get anyone to admit there are problems with the 720. Forget the FM transmitter. It's horrible too! They claimed they knew it was a software issue and would fix it "soon." That was last year. Now, no mention of a fix at all. Think twice before buying any TomTom product. This is my second, I also have the 300. Some of the problems that exist with the 720 were even in the 300!Get more detail about TomTom GO 720 4.3-Inch Widescreen Bluetooth Portable GPS Navigator.
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