I had problems with the 720 right out of the box. The included cd Home software needed to be upgraded and the download cut off the bottom half of the screen so you can't read the choices. Then the computer wouldn't recognize the 720 when plugged into the docking station. This took 4 hours of deleting software, redownloading updates etc. just to get the computer to recognize the 720. You have to go through this because you have to download software and map updates to get the 720 up and running. Now comes the real problem-the unit is inaccurate!!! The GPS is about 200-300 feet off!! It locates me in the middle of my neighbors driveway, and my home location is in the middle of woods on the west side of the neighbor, when I am actually on the east side. There was no way to get that corrected even with help of a very good tech support guy. Also when you go by an intersection the unit still shows you approaching it, again I would guess a lag of 200-300 feet in real time. We had a Garmin b-4 and it located you exactly, and was 50% more user friendly than the TomTom. The bottom line-buy the Garmin 360 and save yourself a lot of headache. That`s what I did today, the TomTom was returned!!! Tech support was very good but could not resolve issues.Get more detail about TomTom GO 720 4.3-Inch Widescreen Bluetooth Portable GPS Navigator.
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