
I received the 1490T on Tuesday evening and downloaded all the updates and new maps. I paired it with my Bluetooth phone and left it to charge overnight. On Wednesday we left Central Florida for the Panhandle and the 1490T worked flawlessly - this GPS was really terrific and we played with most every function. I turned it off and put it in the center console to keep it safe and left it overnight. Got it out and plugged it in the next morning and the screen flashed white then the Garmin name appeared - that is where it sits today. YES, I tried resetting the unit, turned it off and on and with and without the power adapter plugged in. Nothing works - it comes on and flashes a white screen and then the word "garmin" on the screen and it sits there. We made the trip back home without this amazing GPS and were just totally dissappointed. It was so nuch fun using it going up..
This was my 2nd Garmin in 1 week to go bad. I purchased a 265WT last week but the bluetooth would shut the gps down when it engaged. I obtained a RMA from Amazon as I decided to just go ahead and jump up to the latest feature rich unit (the 1490T). I previouslly owned a Magellan Crossover for the past 4 years and it is still running great but I wanted to upgrade and add the bluetooth. It appears that even though Garmin is gaining market share, they have sacrificed their quality to hold profits. I am going to try again with another 1490T as we did really love it but we are concerned over the Garmin GPS quality.
UPDATE - 06-02-2010
I received an email from Garmin support who offered the following (Thank you for contacting Garmin International, I am sorry to hear that this has happened. Your GPS will require warranty service. Please return your device to the address below ---- Once we receive your GPS Unit and check it into the system, you will receive it back in approximately 10 - 14 days. For most units, the device will be exchanged for a newly overhauled device)
YOU HAVE GOT TO BE KIDDING ME!!!! Ship, at my cost to Garmin, wait 10-14 days and get an "overhauled" unit back. After only 5 hours of use on a brand new unit??????????? I'm not a happy camper with Garmin!
NOW - Amazon on the other hand emailed me a return shipping label to send my dead gps back to them and they sent me a brand new NUVI 1490T (overnight) at the same time. AS I am writing this I am already updating my new unit. Amazon is GREAT - Garmin's customer service policy sucks.. (and this was over the Memorial day weekend - WOW)Get more detail about Garmin nuvi 1490T 5-Inch Portable GPS Navigator with nuMaps Lifetime.


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