Watch Video Here: http://www.amazon.com/review/R1L2CA38W80JFU Video: Bug Trackstick customer support wont assist with.
Buyer Beware! Trackstick customer support is absolutely horrible. I've had our Super Trackstick for a couple years now and rarely use it, but once in a while I dust it off and try to get it working again. Any emails to their customer support all seem to get routed through one very useless person who after providing you with a couple of useless and insulting support tips like changing batteries and erasing the memory finally tells you shes done helping you and you should buy a new one. Totally inappropriate. We followed her advice one and upgraded from the original Trackstick to the Super... only to run into more problems.
Attached video is illustration of latest rapid red/green blinking issue they failed to provide support on.
They don't even have a support forum or community to self serve the issues when they seem to be incapable of providing support.
Aside from that, device is nice a rugged and seems to do exactly what we need it to.. track expeditions... if it weren't for the horrible company and support :/Get more detail about Super Trackstick GPS Tracking Device with Powerful "Trackstick Manager" Software for Windows Download.
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