You could pretty much copy and paste anybody else's review into this one. I was never able to get connected. I tried updating the software for 2 days. Had it sitting on top of a post in the middle of a metropolitan suburb, with clear view to the sky--nothing. Was really hoping this would work. Wanted to buy at least 1 more if it even worked a little, which it didn't. I had also purchased a fanatic digital device, which I can at least communicate with.....but that's another story.
Customer service: same response here--polite, overseas help from somewhere with scripted responses.
Kudos to Zoombak on their marketing, tractor-beams, sucked me right in.....only to disappoint. Not only that, there is no way to determine whether there are actual differences in the models are just the accessories they ship with the unit. Which, is vague at best, and caused me to unnecessarily purchase the another car installation kit--which was returned with the defective device.
Would I recommend? After doing more research AFTER purchasing the device, I would say the bulk of indviduals seem to be disappointed with Zoombak in some way, shape or fashion. So, no, I wouldn't recommend this product at this time. I will however follow the reviews, and if they significantly improve, may have another go at it.
I'm considering the Escort Entourage PS:
Escort Entourage PS Kit-0019 GPS Vehicle Tracker (Black)
It's quite a bit more money up front, but has a few more options.Get more detail about Zoombak ZMBK100 Advanced GPS Dog Locator.
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