TomTom GO 700 GPS Navigator (Refurbished)

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Where To Buy TomTom Go 910 Portable GPS Navigator (Factory-Refurbished)

Basic GPS Features

The TomTom 910 comes preloaded with complete maps of the USA, Canada and Western Europe preinstalled. There is a fee upgrade to the latest current maps, despite their latest map guarantee. You will have the latest map - designed for that unit.

Navigation is simple. Your destination is selected by choosing a favorite, `home' or an address. You don't even have to know the exact address. You can get close to where you are going by choosing a city center, zip code, or intersection as well. If you have an idea where you're going on the map, you can zoom in to the area that you are going and tapping that spot on your screen. Favorites can be saved by knowing the exact address, tapping on the map, or plugging in coordinates.

Points of interest can be directly navigated to, but require that you search in the proximity of a destination already selected. In other words, you can't navigate straight to the San Diego Zoo (unless you know the street address). Rather, you select San Diego as your destination, do a search for zoos near your destination, select San Diego Zoo and then tap Go To.

Once you start saving favorites, you can manage them. The icon to manage your favorites is not in the most intuitive location. It's in the settings menu. I think that a subset menu of favorites would be the most logical location to manage - not the same place where you pick what voice you want to narrate your trip.

Many GPS units only allow the user to select their current location as the starting point of route planning. The 910 will allow me to plan a trip between San Diego and Seattle, even if I'm sitting in North Carolina. The itinerary planning feature allows the user to go from point A to point B via point C instead of going direct.

Navigational preferences allow for fastest route, shortest route, and avoiding toll roads, among others. If your route does include a toll, you can ask to drive around it. The 910 will then compare your original route to the toll route in distance and time. If you don't believe the GPS and want to take your own `short cut', it will allow you to and recalculate your route from your current position. This may not sound like much, but my mother-in-law's built in GPS on her Toyota doesn't feature this and becomes very angry with the driver if you miss an exit. It wants you to go back and pick up where it (incorrectly) wanted you to go in the first place.

One of the first things that I did in the settings menu was to turn on all icons. This is the only way to see the icon that allows you to cancel navigation so that you don't have to power off or smash it once you get to where you are going but want to drive around a bit.

Almost Premium Features

The 910 comes with a few extra goodies that require you to use the Bluetooth feature of your GPS in conjunction with your phone. You can get traffic alerts in select cities, add TomTom buddies, download options and premium features such as fuel prices. Even if the service, like buddies, is free, the GPS will use the data transfer feature of your phone to download the information it wants. If you're on an unlimited data plan with your cell provider, then that's great. No worries. But if you pay per kb, you can incur additional fees on your cell phone bill that you may not expect. As for traffic alerts, the cell phone data fee can be circumvented by using a special "TMC" antenna. This is only $160 and will save you from those pesky data fees. In fact you don't have to have a cell phone at all for traffic alerts with this antenna. Unfortunately, it doesn't download any other data.

TomTom Buddies is a unique feature that lets you pair up with someone else that has a Bluetooth phone and TomTom GPS. It will allow you to text message each other (please don't, if you're the only one in the car!) and will allow you to see where they are on your map.

The Other Stuff

The TomTom 910 has a Bluetooth connectivity option. This allows the user to use their Bluetooth enabled phone for hands-free talking, the aforementioned data downloading, and other audio devices. The hands-free features the ability to pair with a cell phone, but you can't unpair it without either deleting the profile, turning off Bluetooth altogether on either your phone or unit, or by switching to another phone. In other words, it's pretty inconvenient to just get in the car and not use your hands-free if you've already paired your phone to it.

The condenser mic supposedly has echo-cancellation, but was extremely sensitive to ambient noise. Adjusting the volume should help, but attaching the included mic to your visor may be a better choice.

The 910 also has a built in MP3 player. Note that this is ONLY an MP3 player and doesn't support any other music format. TomTom Jukebox is an attempt to organize your music, but it's pretty archaic. The MP3 player also supports audio books and has a function to directly download a book to your machine through either your phone or TomTom Home, the PC based docking application.

The built in speaker volume adjusts itself to ambient noise. Use the Bluetooth to connect to your car stereo for a better sound.

Finally, the 910 supports bmp and jpg photos. You can transfer as many as you can fit on the hard drive.

While you're out driving, you can have a slide show of your favorite photos while your favorite music is being played, and still not miss a turn. The GPS will interrupt your show when an upcoming turn is closing in.

The Hardware

The TomTom 910 is an older unit of about 2004-2005 vintage. This is one of the original TomTom form factors and is much bulkier than it's contemporary models. It's orange-wedge shaped and weighs about ? of a pound.

The 480 x 272, 16-bit screen is 4" across and is very visible. Its anti-glare screen is visible in most light conditions, even direct sunlight. It also has a light sensor to adjust itself to ambient light.

The 910 has a 400 MHz processor, 64 MB RAM and a very unusual 20GB hard drive. With 12 GB available, there is more than plenty of room for thousands of high quality songs and photos. You can easily take the unit from car to car and even carry it with you with it's 4-hour Li-Ion battery.

The 910 is also compatible with most 3rd generation and newer iPods (except the shuffle) with a separate adapter. You can access the menu on your touch screen and play the music through the GPS or through the Bluetooth audio device you have paired with it.

At Home

The TomTom 910 comes with TomTom Home, the PC based dock where you can download certain features with a USB cable connected your online PC.

Shortfalls

Overall, I like this GPS. The icons are large and easy to use, but there are some big problems that are probably very much uniform across the TomTom line that I would definitely be aware of before making a final decision on such a large investment.

Other than the favorites, there is no waypoint database that would be something compatible with Garmin or Magellan units. The unit is strictly for auto travel and unlike similarly priced newer units, is ineffective for hiking or other outdoor activities like geocaching. You can't store a track log, you can't download a list of waypoints that someone wants to share with you.

You also must always install the latest firmware to your GPS unit and have the latest version of TomTom Home if you want to continue using both together. Even if that means the incorporation of a change you don't like. For instance, the latest firmware update included a music icon the size of a nickel on the main navigation page. Though convenient to access your jukebox, it's annoying if you don't listen to music. There is no way to turn it off.

Another feature with regards to hands free calling is that it can import your entire phone database. While this is useful in that you can dial from your contact list on the 910 instead of your phone, there is no way to manage that database. You may want some numbers on your phone and not on your GPS. You can't delete individual entries or change the phone number or spelling without changing it in your phone first, deleting your whole paired device profile and starting over again.

As mentioned before, there are some neat features, but some are just not available in the US. As TomTom is marketed for different countries, it's really silly to continue selling the safety camera alert on US and Canadian websites and packaging when that feature isn't available outside Europe.

You can't plug in a USB or power cord directly into the unit itself. You MUST have the window or desktop mount. You lose these, and you can't charge the unit, talk to it, or hook up any other accessories. It also would have been nice to be able to charge the unit from the USB dock without a separate power cord.

Finally, customer service is just about nil. Reaching them by phone is difficult, and to contact them by email is very frustrating. Most FAQs on their website are for things already clearly spelled out in their manual (which is very much lacking in substance). It's simple to use for navigation, but fully utilizing all the available features will be a nerve racking and irritating learning experience.

Final Words

This unit was originally $600. I paid less than 1/3 of that for mine because it has been discontinued. If you can find it for less than $200, grab one! It's a great way to get into the world of GPS navigation. It's got a lot of great features, and if you don't care about its deficiencies, then no harm no foul. It's especially useful if you need to have a GPS with European maps preinstalled. But if you're willing to pay full retail, there are many better choices out there for less money and I would definitely steer clear of probably most TomTom products. Look towards Magellan for a line of fully functional thin-line GPS units in the $400-$500 range.
Get more detail about TomTom Go 910 Portable GPS Navigator (Factory-Refurbished).

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Buy TomTom Car Mount Kit for the Rider 2 Motorcycle GPS

I purchased this Carmount 18 mo. ago and it fell apart!
I may have used it 10 times and the plastic piece that holds the suction cup in place broke off. I called TomTom to see if they could do anythink about it and of course it only had a 1 year warranty so, "Sorry we can't do anything for you!" was what they told me!
Don't buy it!!!!!Get more detail about TomTom Car Mount Kit for the Rider 2 Motorcycle GPS.

Purchase TomTom One Carrying Case and Strap for One 125, 130, 130s, 140 and 140s (Brown)

Some have mentioned a problem with the zipper pull breaking off but I have not had that problem after several dozen road/plane trips with it. The case is small and it is a snug fit, but I would not go as far as to say it is a tight fit, which might be perceived as saying the case is too small... because it isn't. If anyone is looking for a case for their TomTom, this is the one to buy! No problems at all.Get more detail about TomTom One Carrying Case and Strap for One 125, 130, 130s, 140 and 140s (Brown).

Order TomTom Navigator 5 System with Maps of the US and Canada for Compatible PDAs

The item was shipped on time, unfortunately I had to send it back as it wasn't what I was actually looking for, but the seller was very nice and had no problem refunding my money.Get more detail about TomTom Navigator 5 System with Maps of the US and Canada for Compatible PDAs.

TomTom GO 720 4.3-Inch Widescreen Bluetooth Portable GPS Navigator Decide Now

There is no manual that comes with the unit. If you try to use the manual that is supposedly on the cd, it gives you a message saying there is no manual at this time. Transferring music files to use the built in MP3 player is a problem. Only about 1/2 of the music you download to the TomTom is actually downloaded. Poor customer support; I made 3 phone calls to customer service and each one told me to do something different and that the previous instructions given to me by the other technical support operators was incorrect. I even had one of the techs tell me he didn't know how to do some of the operations. The unit itself cannot even find my correct home address even tho you can find it on map quest. We've entered a couple of other addresses for the TomTom to test the accuracy of the navigation. It's a good thing we knew where the places actually were because the TomTom didn't. The screen washes out pretty badly and is hard to see in sunlight. This unit is loaded with many features, too bad it doesn't work very well. It's going back to the store. I'll give Garmin a chance.Get more detail about TomTom GO 720 4.3-Inch Widescreen Bluetooth Portable GPS Navigator.

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Preface- I recently took a new job which required me to move from Colorado to California. I decided I wanted to get a GPS for the trip and for the time while I was in CA, since I didn't know anyone and have never been. I felt it might make my trip easier. Based on my research I decided to purchase the newly released GO 720 from TomTom.

How I came to decide on the TomTom Go720. Initially I was going to get a Nuvii 350 from Garmin. Here is what sold me on the TomTom:

* Text-to-Speech -- to me this should be standard on any GPS in any price range. For the first part of my trip I had actually set up the TomTom in an incorrect voice and I didn't get the text-to-speech. I will say that this is NOT perfect, as pronunciation of some words is hard to make out exactly what she is saying.
* Hands-Free / Bluetooth Enabled -- I liked this feature, I will admit that I did not set my phone to connect to the Go 720, but my phone is recognizable by the TomTom so I imagine it would work. Maybe I'll play with this later.
* Map-Share -- How great is this, to be able to share maps with other members. I personally have not shared any maps or explored shared maps, but I think it is a great idea, and was an idea that sold me.

---

Well over all, I'd call it a success.

When I set the GPS up for the first time, I didn't select a computer voice, which is the only voice that can do text-to-speech, so I was getting the `in 500 yards, turn left' type message instead of `in 1/2 mile turn right on Grant Ave' or whatever. Got that sorted out.

Love the searching for POI's..Made planning breaks for gas very easy. I had a disucssion with a co-worker today, who had actually started about 2 weeks before me and moved from Connecticut. He and and his wife purchased a GPS from Garmin (don't know model number). The two of us basically came to the conclusion that these GPSes were good for getting you in the general area, but with new construction and maps that aren't real-time it isn't 100% accurate.

Only thing I didn't like was I searched for a McDonald's and it actually turned me around and took me back about 5 miles via residential areas..could have done w/o the going backwards part, but we can blame that on my inexperience.

One other thing that I'm not particularly fond of is in a city, around interchanges and what not, it will tell you to keep left, or keep right, etc. What it doesn't say is, are you supposed to keep left to exit or just keep left to not exit? I'd like a clearer view of why I am keeping left, and how far left do I need to be? When there at 6+ lanes here in CA, how far left do I want to be? The work around for this would be the `Zoom-In' and `Zoom-Out' buttons in the upper corners. A + or - sign in the upper corners allows you to scale the map to see your destination in a different view depending on the view you selected.

The window suction cup thing won't hold...I have a sticky foam pad, but for some reason it won't stick to my dash (no real flat place I think). I may try and find a mount for something other than the glass. So I guess my biggest gripe is just the inability to mount this thing in a good location that is easily manageable.

The FM transmitter is nice, until I got to CA where all the frequencies have something broadcasted. Then I just had to turn it over to the internal speaker, which is loud enough for me. I didn't hook it it up to my phone yet to see if it would dial POI's or set it up to do any hands-free dialing and what not.

--Additional Thoughts--

Navigation of the menu system to me seems to be lacking...too many clicks necessary to get where you want, but again this could just be my lack of time spent with the device and over time I may find a quick means to find what I'm looking for. One feature I would like is maybe voice navigation.

So...if I had to do it all over again, I would buy this. In the past I would just Google-Map something and have a short stack of papers for Metro areas and what not to get me around. No more killing trees for me.

Here in my particular area, there is a lot of new construction. With construction, TomTom is not updated. POI's are no longer where TomTom says they are. This is of course new construction only. For most POI's this is not a problem.

TomTom sent me in the wrong direction on a couple of occasions. This is frustrating for me in the area that I'm in, and wish it were more accurate, but understand this is not real-time. Again these particular issues were related to (new) construction where traffic may be diverted.

So my TomTom has become more of a `get me in the general area' tool, more so then how do I get to the door step tool. When looking for a retail store, it'll give you the bulk of the trip, once you can see a sign and what not, I just take over and navigate myself. So initially I was a little more dependent upon the TomTom, now like I said, I'm just using it to get me close, and I take it the rest of the way in.

I still love it for finding me POI's and just general navigation as I get around town. Over time it may spend more time in my glove box than out telling me how to get somewhere.

Still a great tool, and still recommend for someone who travels to new places often. As I decide to travel more throughout Cali, I'm sure it'll come in handy.
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Okay, you must be thinking... Wow, a one-star review for this new TomTom GO 720... why is that? Let me summarize first, then I will explain in more depth later.

Currently, you cannot install ANY additional maps (other than the factory-installed ones) onto a TomTom GO 720 device.

So, if you wanted to download some European maps from TomTom, copy them to your SD card and bring your new baby to Europe - that's not going to happen.

This is a major oversight by TomTom for two reasons; 1. Many people buy new portable GPS's only because they are planning a trip to an unknown country and 2. the European maps are already available for the TomTom GO 720 - they come preinstalled on the GO 720's sold in Europe (I've used them).

I purchased my GO 720 in Wash. DC before a recent move to Italy. My sales 'professional' at circuit city said that I could download all the European maps I needed from TomTom's website. Once I arrived in Italy and got high-speed internet, I tried buying additional maps from TomTom. Well, TomTom's US website does not sell downloadable maps (at this time) - I switched to the UK website, which had all the maps available. I purchased the maps from the UK site, downloaded them and tried to install them to my GO 720. The new TomTom Home software (v2) would allow me to purchase the maps, download them and transfer them to the device - but the final step, the activation of the maps, it would crash and give an application error. I know my way around computers, but this was a major issue. I phoned US customer service - they said that they would write a ticket for the event but offered no solutions. I then phoned UK customer service and after 20 minutes of juggling reps - I finally got the news bomb....

TomTom has not yet released downloadable maps for the GO 720 or 920. That's right, they released hardware (for 3 months now) but did not 'update their website' to allow purchases of additional maps. Even though these 'updated' maps come pre-installed on the GO 720's sold outside of North America... hmmm?

Be aware that none of this important information is available on TomTom's website - even a Google search turns up nothing. This is critical information to those who travel to Europe or any other part of the world.

Others have reported on this piece of hardware (with rave reviews), which I mostly agree with. However, the map software is currently another issue altogether.

UPDATE NOVEMBER 15, 2007:

TomTom has updated all of their websites except the US version to include the 720 compatible maps (v7.10 for Western Europe). I again, spent several hours attempting to install new maps, still to be met with consistent software restrictions and confusion. TomTom customer service, while polite, were completely incapable of providing any answers. I am a tech-literate consumer and I am not easily dissuaded, but I have reached my limit with this product and TomTom.

Please be aware that I am far from the only person to have experienced these types of issues with TomTom. Look elsewhere for your GPS Navi needs.

NEW UPDATE DECEMBER 6, 2007:

Alright. Finally after all these months, TomTom has released v10 of their Maps for download. And after several attempts at downloading and installing, I can now say that my GO 720 is no longer just another expensive toy collecting dust in my electronics cabinet.

So, the title of my review is no longer accurate - you CAN now install additional maps to this device - please be advised however, that you may only do this using TomTom's Home software and it must be updated to the latest version and because it's a 1.7 G download, you need a long time to complete the process.

I suggest you bring your patience and be thankful that you didn't suffer as I have.

Otherwise, all of the positive reviews about the hardware, mapping and routing are accurate. This is still a quality product and without the Map issue, I would have been a happy camper from the beginning.

NEW NEW UPDATE SEPTEMBER 22, 2008:

After nearly a ten month span of relatively trouble free and constant usage, another issue has arisen with my TT GO 720. But first, I will report a few other minor issues that occurred since my last update.

In the winter, while the unit was plugged in to the auxiliary port in my car (a Peugeot 308), the screen would go blank when the unit was touched. As you can imagine, when every time you touched the screen of a touchscreen device, it blacked out, this is a minor inconvenience. The only way to revive the unit was to a hard reset (using the little pin hole in the bottom). This method erased all our favorites and add ons and left us bummed out.

The screen black-out issue only happened when you touched the screen and did not happen when the unit was not plugged in while driving and it did not happen when it was plugged in on its base unit, powered by USB. The best we could determine was that unit receiving an electric shock from the power cord once we touched it, thus grounding it and closing the circuit. The problem was resolved when I sold the car and bought a different one. In the new car (Honda Jazz) and my wife's car (Volvo V40), the black-out issue has never resurfaced.

There have been some minor issues like varying times to lock into the satellite - one day it takes 60 seconds, the next 5 or more minutes - same exact route, same exact time of day... ?

It's also important to note that I have kept the device up to date using the TomTom Home software (which still is buggy and unpleasant).

Ok, now on to the current issue. Recently, the mini USB power cable (the end that plugs into the unit) has stopped working - or so I thought. Basically, the unit will not receive power from the power cable. So, I thought that the cable had gone bad and I tested plugging it into the USB base and it had the same problem - not receiving power. I tried a new TomTom power cable (from an electronics store), but still not getting power. So, it looks like the female end of the power in slot (on the bottom of the unit) has become defective. At this point, I have not received any positive response from TomTom - the unit is just a few weeks out of warranty (ironically) and I'll keep trying to find a solution.

I will update when there's more to report.

One last note: Some commentators have asked why I still show one star on my review, even though I would surely raise it now. Well, Amazon.com does not allow users to change their initial star ratings - so, until their policy changes; we'll be stuck with this issue as well.Get more detail about TomTom GO 720 4.3-Inch Widescreen Bluetooth Portable GPS Navigator.

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I was pretty happy when i first made the purchase, reading prior reviews with the features the 720 had. After receiving the item, i immediatley powered it to my cell phone. I wanted to use the plus services for traffic,i work evenings and encounter alot of roadwork which local news radio stations fail to give.i noticed the bluetooth feature captured my 720 for handsfree,but the other features failed. the tomtom website clearly states the razr v3 is compatible,it definitly isnt, as mine reached 65% and gave me an error message,download failed.i called tomtom and was immediately given the run around,transfered to the technical dept,who then in turn transfered me to their mobile unit who never came on the phone.i emailed them directly, and received a reply that razr phones ARENT COMPATIBLE FOR PLUS SERVICES.i felt totally mislead, BEWARE IF YOU PLAN ON USING THE PLUS SERVICES WITH YOUR CELL..granted there is an optional fm/traffic antenna which will run u back $129 or more,depending when you read this.Get more detail about TomTom GO 720 4.3-Inch Widescreen Bluetooth Portable GPS Navigator.

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So I've recently been in search of a replacement for my old Garmin c330 (which was a great entry level unit in itself), and I've finally landed on something I'm in love with - the TomTom 720. I originally bought the Navigon 7100, and all I can say about that thing is STAY AWAY!

PROS...

- The unit itself is compact and sleek, but has a massive widescreen. The mount is simple yet ingenious and the sturdiest I've seen.

- Sound is exceptionally loud and clear - and you are given several options for how to hear the unit (through the internal speaker, built in FM transmitter to your car stereo, or through the AUX output). The unit comes preloaded with several voices... sounds like just an added gimmick, but nobody likes a bitchy voice that many GPS units come with - now you can choose from several already in the unit, or download them from the internet pretty easily. Text to speech engine is pretty good on pronounciations from what I've heard so far.

- The menus are easy to navigate and pretty intuitive. The buttons are large and need only a gentle touch, the touchscreen is very responsive. The device is very highly customizable - down to being able to choose what elements are on the navigation screen or appear on the quick menus.

- MapShare is AWESOME... TomTom is really the only manufacturer that has stepped up to the plate and acknowledged the dynamic nature of the roads we all drive on. Two new rotaries have opened near my home in the past month, and I've been able to update my own maps in a matter of seconds to reflect the new traffic patterns, and broadcast the changes via MapShare. Very cool!

- When looking at a route, the refresh rate on the screen is WAY, WAY quicker than any other unit i've seen - meaning the map moves in a much more fluid manner than the garmin units i've seen, which more closely resemble a very quick slideshow. Purely aesthetic, no doubt, but it's worth nothing.

- Connecting the device to your computer is easy - the software interface is GREAT - very easy to use. (I run MacOS.)

CONS...

I have only a couple of grievances, and they are minor. One is that the unit is customizable to the point that you can easily hide main operating buttons, like the "cancel route" button, which is in kind of an akward place and is hidden by default. In addition to this quirk, I can't seem to find the full manual on the TomTom website.


All in all, a GREAT unit - i've seen many and this is the best. I LOVE IT!Get more detail about TomTom GO 720 4.3-Inch Widescreen Bluetooth Portable GPS Navigator.

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I love the Tele Atlas Maps that the 720 uses--The POI coverage is impressive, and i just read that they have over 24 million of them. I didn't even know there were 24 million points of interest, period. TT makes it really easy to entering addresses according to state,and the screen is large and able to be fully customized. I also love the fact that it provides the text-to-speech option.
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BEFORE PURCHASING THIS TOM TOM, I HAD A VERY OLD GARMIN (THAT I NOW WISH I HAD KEPT)I HAVE MADE AN EXTENSIVE RESEARCH FOR MY NEXT GPS. I WAS IMPRESSED BY THE MULTIPLE OPTIONS THAT THIS TOM TOM HAS, AMONG THE BEST WERE THE LIVE TRAFFIC, ADDRESS BOOK FROM YOUR CELL, INTEGRATED BLUETOOTH, AND MANY MORE AS YOU ALL KNOW.OK NOTHING LIKE THAT;
1)LIVE TRAFFIC IS NOT WORKING AT TALL IN MOST PHONES
2)SAME THING TO IMPORT YOUR ADDRESS BOOK, NOT HAPPENING. YOU CANT EVEN MANUALLY CREATE AN ADDRESS BOOK.
3)NOW THE BIG ISSUE!! THE AUDIO OF THE BLUETOOTH IS TERRBIBLE. I HAVE CALLED AND COMPLAINED ABOUT THIS ISSUE, BECAUSE THE AUDIO OF THE DIRECTIONS IS PEREFCTLY LOUD AND CLEAR, SO IT IS NOT A SPEAKER PROBLEM. THEY HAVE SAID THAT THEY ARE AWARE OF THIS ISSUE ON SOME NUMBER OF 720, BUT BECAUSE THE ITEM IS AFTER 30DAYS (ACTUALLY 45) THEY WILL REPLACE MINE WITH A REFURBISHED ONE!!!!!!!
IN OTHER WORDS, TOM TOM DOESNT STAY BEHIND THEIR DEFECTIVE PRODUCT. TERRBILE CUSTOMER SERVICE, AND TERRIBLE PRODUCT. IF YOU DIDNT BUY IT YET DONT!!!! GO WITH GARMIN. THE BEST Get more detail about TomTom GO 720 4.3-Inch Widescreen Bluetooth Portable GPS Navigator.

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I like it. it's a great quality product, very accurate... but the Bluetooth connection is very poor, nobody can here me. The over FM radio transmitter is really useless, the sound qualiy is just poor.Get more detail about TomTom GO 720 4.3-Inch Widescreen Bluetooth Portable GPS Navigator.

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I owned the Tom Tom One and liked the ease of use but wanted the street name call out feature. The Tom Tom Go is everything it is advertised to be. Large base of POI'S is very helpful. I have the Garmin e-trex for hand held but opted fpr the Tom Tom for auto use.Get more detail about TomTom GO 720 4.3-Inch Widescreen Bluetooth Portable GPS Navigator.

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I found this item very good with map directions. however, I was just as interested in using it as a handsfree reciever with my verizon phone. I have a samsung phone and tryied several times to connect it. my phone would reconize the tom tom 720, but not the reverse. I finally got a hold of tom tom tech. support and they told me that their service was not compatible with verizon cell service and the brand of phone didn,t matter. It is better to check with tom tom if you are using bluetooth service.Get more detail about TomTom GO 720 4.3-Inch Widescreen Bluetooth Portable GPS Navigator.

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This product was a big disappointment. The previous reviews showed a mixed history in install problems. I tried it anyway because I had seen it operate in a friend's vehicle - and it operated great.

I charged the system, as required, for two hours. My install failed - after the software recommended an update from the latest version available via the web to replace the default install from the CD. All attempts to recover or re-install from here on failed. Whenever the Tom-Tom was turned on and connected to my computer it locked up the system. When I turn Tom-Tom off, everything was fine. The manual reset had not change in this behavior. Attempts to re-install the software had no effect this.

The web-page I was directed to by the install disk apologized that the manual was not currently available. The 1-800 phone number did not get through.

At that point I lost confidence in this company and returned the product to Amazon.Get more detail about TomTom GO 720 4.3-Inch Widescreen Bluetooth Portable GPS Navigator.